Legal
Terms of Sale & Refund Policy
The plain rules for buying a one-time digital service from ANGELS.
1. Who we are
ANGELS (angelscohq.com), operated by Khalil Kouki. Contact: contact@angelscohq.com.
Payments are taken through Whop's secure checkout. Whop's own terms and buyer policies also apply to the payment itself.
2. What these terms cover
These terms apply to ANGELS' one-time digital services, currently:
| Service | What you receive | Delivery |
|---|---|---|
| Revenue Leak Scan | A written, evidence-based review of where your website loses enquiries and trust, with the three fixes most likely to win more customers, ranked by impact. | By email within 48 hours of payment |
| Agent-Ready Listing | A standards-compliant Agent Card (agent-card.json) and llms.txt describing your services, written from your own website, plus a short publishing guide. | By email within 3 business days of payment |
The exact scope and price of your purchase are the ones in the written offer we sent you by email and shown on your checkout page. That written offer forms part of these terms.
3. How you buy
- You tell us by email that you'd like to go ahead.
- We send you a secure Whop checkout link for that service, at the price we agreed.
- Paying through that link completes the purchase. We start work only once Whop confirms your payment.
4. Price, taxes and currency
- The price is charged once. There is no subscription and no automatic renewal.
- Where sales tax or VAT applies to your location, Whop calculates it and shows it at checkout before you pay.
- Your bank may charge currency-conversion fees. We don't control those.
5. Delivery
- We deliver digitally, by email to the address you bought with, within the time shown above, unless your offer states another timeline.
- Our work is built from the public information on your website and anything you send us. If we need something more from you, we'll ask, and the delivery clock pauses until we have it.
6. What we do and don't promise
- We do the work with reasonable care and skill, and every finding we report is based on evidence we observed.
- Our services are advisory and technical. We don't guarantee any particular business result, ranking, number of enquiries or revenue.
- Nothing we deliver is legal, financial, medical or other regulated professional advice.
- To the extent the law allows, our total liability for any purchase is limited to the amount you paid for it.
7. Refund policy
- Before work starts: if you ask before we have started delivery, you get a full refund.
- Late delivery: if we don't deliver within the stated time and haven't agreed a new date with you, you get a full refund.
- Not as described: if what we deliver clearly doesn't match your written offer, tell us within 14 days of delivery. We'll either fix it within 5 business days or refund you in full, whichever you prefer.
- After delivery: apart from cases 2 and 3, we don't normally refund a completed one-off digital deliverable.
- Your legal rights: nothing here limits any rights you have under the consumer law that applies to you.
How to ask for a refund: email angels@angelscohq.com with the email address you paid with. We reply within 3 business days. Refunds go back to your original payment method through Whop; when they arrive depends on Whop and your bank. Please contact us before opening a dispute with your bank, so we can fix things quickly.
8. Your information
We use your email address and anything you send us only to deliver your service, handle payment, support and refunds, and keep the records the law requires. We never sell your information. Whop processes your payment details under its own privacy policy. If you'd rather we didn't contact you again, reply "no thanks" to any email and we'll stop.
9. Changes and governing law
We may update these terms for future purchases. The terms in effect on the day you paid apply to that purchase. Nothing in these terms limits the mandatory consumer protections of the country where you live.